Refund Policy
We at Outsource ROBO are dedicated to provide top-notch services that live up to your expectations. We are aware, nonetheless, that there might be circumstances in which a refund request is required. The terms and circumstances for receiving a refund for our services are outlined in this policy.
Eligibility for Refunds
Refunds will be considered under the following circumstances:
- Service Delivery Delays: You might be entitled to a refund if we are at fault for an unjustified delay in providing the agreed-upon services.
- Non-Satisfactory Services: We will take action to resolve any situation where the quality of the service falls short of the predetermined benchmarks or specifications specified in our contract. We may think about issuing a refund if we are unable to settle the issue.
- Cancellation of Service: Depending on the circumstances and timing of your cancellation, you could be entitled to a full or partial refund if you terminate a service before it begins.
Non-Refundable Circumstances
Refunds will not be issued in the following situations:
- Services that have been finished and provided in accordance with the terms set forth.
- If you alter the project’s requirements or scope of work in the middle, adding to the initial amount of work that was agreed upon.
- Delays or problems brought on by uncontrollable third-party systems or services.
Refund Process
Please send a detailed request to our support team at [help email] to receive a refund. After receiving your case, we will analyze it and get back to you in 7–10 business days. Refunds to the original payment method will be executed within 14 business days if your request is approved.
Modifications to the Refund Policy
The right to change this refund policy at any moment is reserved by Outsource ROBO. Any modifications will be announced on our website and will impact upcoming service contracts.
Please do not hesitate to contact us if you need help or if you have any questions. Our goal is to make sure you get the best possible experience with Outsource ROBO.